# 1.Talk 醫點通 FAQ

## 1.Talk 醫點通 FAQ

- [1.Talk 醫點通服務介紹](https://alleypin.gitbook.io/yi-dian-tong-faq/1.talk-yi-dian-tong-fu-wu-jie-shao.md): Clinic AI PRM ( Patient Relationship Management ) —— 1.Talk 醫病關係管理解決方案
- [【 重要公告 】「會員管理」與「LINE 傳送訊息」功能異動通知](https://alleypin.gitbook.io/yi-dian-tong-faq/news/zhong-yao-gong-gao-hui-yuan-guan-li-yu-line-chuan-song-xun-xi-gong-neng-yi-dong-tong-zhi.md): 方案功能調整
- [\[ 重要公告 \] 簡訊實名制-字數限制](https://alleypin.gitbook.io/yi-dian-tong-faq/news/zhong-yao-gong-gao-jian-xun-shi-ming-zhi-zi-shu-xian-zhi.md): 簡訊實名制｜手機簡訊實名制上路，11/1 起簡訊開頭將加上 「 【醫點通】 」 認證名稱，為保障診所權益，請調整手機簡訊內容。
- [LINE 好友免驗證快速綁定](https://alleypin.gitbook.io/yi-dian-tong-faq/news/line-hao-you-mian-yan-zheng-kuai-su-bang-ding.md): 旗艦計畫限定功能
- [LINE 好友綁定流程說明](https://alleypin.gitbook.io/yi-dian-tong-faq/news/line-hao-you-bang-ding-liu-cheng-shuo-ming.md): 1.Talk 牙醫版本適用
- [\[ 自費預約 \] 新增家庭成員](https://alleypin.gitbook.io/yi-dian-tong-faq/news/zi-fei-yu-yue-xin-zeng-jia-ting-cheng-yuan.md): 新增家庭成員後，即可快速協助家人建立預約與查詢預約紀錄。
- [AlleyPin Nova 企業卡｜裕利金流刷卡流程](https://alleypin.gitbook.io/yi-dian-tong-faq/news/alleypin-nova-qi-ye-ka-yu-li-jin-liu-shua-ka-liu-cheng.md): 透過遠東商銀 AlleyPin Nova 聯名企業卡刷卡付款給醫療供應商，一站採購藥品、醫材、設備、系統等，簡化過往需匯款、現金或支票處理的傳統流程，讓採購即時、安全且可追溯。
- [最新功能](https://alleypin.gitbook.io/yi-dian-tong-faq/news/zui-xin-gong-neng.md): 更新日誌
- [1.Talk 功能列表更新](https://alleypin.gitbook.io/yi-dian-tong-faq/news/zui-xin-gong-neng/1.talk-gong-neng-lie-biao-geng-xin.md)
- [部分版本限定功能](https://alleypin.gitbook.io/yi-dian-tong-faq/news/bu-fen-ban-ben-xian-ding-gong-neng.md): 部分版本限定功能
- [OpenAI 自動化生成衛教圖文](https://alleypin.gitbook.io/yi-dian-tong-faq/news/bu-fen-ban-ben-xian-ding-gong-neng/openai-zi-dong-hua-sheng-cheng-wei-jiao-tu-wen.md): 1.Talk 牙醫版、醫美版限定功能
- [通知型訊息樣式調整](https://alleypin.gitbook.io/yi-dian-tong-faq/news/bu-fen-ban-ben-xian-ding-gong-neng/tong-zhi-xing-xun-xi-yang-shi-diao-zheng.md): 通知型訊息限定！
- [自動推播綁定通知至 1 : 1 聊天室](https://alleypin.gitbook.io/yi-dian-tong-faq/news/bu-fen-ban-ben-xian-ding-gong-neng/zi-dong-tui-bo-bang-ding-tong-zhi-zhi-1-1-liao-tian-shi.md): 新版 LINE 1 對 1 聊天室限定功能
- [線上掛號頁面｜排序、顯示調整](https://alleypin.gitbook.io/yi-dian-tong-faq/news/bu-fen-ban-ben-xian-ding-gong-neng/xian-shang-gua-hao-ye-mian-pai-xu-xian-shi-diao-zheng.md): 中西醫版本限定！
- [線上掛號頁面｜隱藏反灰診次](https://alleypin.gitbook.io/yi-dian-tong-faq/news/bu-fen-ban-ben-xian-ding-gong-neng/xian-shang-gua-hao-ye-mian-yin-cang-fan-hui-zhen-ci.md): 中西醫版本限定！
- [看診進度頁面｜隱藏等待人數](https://alleypin.gitbook.io/yi-dian-tong-faq/news/bu-fen-ban-ben-xian-ding-gong-neng/kan-zhen-jin-du-ye-mian-yin-cang-deng-dai-ren-shu.md): 中西醫版本限定！
- [註冊資料頁面｜顯示西元年或民國年](https://alleypin.gitbook.io/yi-dian-tong-faq/news/bu-fen-ban-ben-xian-ding-gong-neng/zhu-ce-zi-liao-ye-mian-xian-shi-xi-yuan-nian-huo-min-guo-nian.md): 中西醫版本限定！
- [資茵醫療系統整合](https://alleypin.gitbook.io/yi-dian-tong-faq/news/bu-fen-ban-ben-xian-ding-gong-neng/zi-yin-yi-liao-xi-tong-zheng-he.md): \[✨旗艦版限定]平台整合功能全新上線，專為慢性病管理的科別服務！
- [自費預約](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue.md)
- [預約總覽](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-zong-lan.md)
- [會員搜尋](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-zong-lan/hui-yuan-sou-xun.md)
- [療程足跡](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-zong-lan/liao-cheng-zu-ji.md)
- [預約備註範本](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-zong-lan/yu-yue-bei-zhu-fan-ben.md)
- [取消預約設定](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-zong-lan/qu-xiao-yu-yue-she-ding.md): 此功能適用於取消客人的預約。
- [預約黑名單功能](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-zong-lan/yu-yue-hei-ming-dan-gong-neng.md): 若患者被設定為黑名單，於進行線上預約時將被限制，無法完成預約。
- [線上預約審核](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-zong-lan/xian-shang-yu-yue-shen-he.md)
- [確認預約](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-zong-lan/xian-shang-yu-yue-shen-he/que-ren-yu-yue.md): 可以針對單筆預約或是全選預約進行確認，也能夠編輯預約
- [拒絕預約](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-zong-lan/xian-shang-yu-yue-shen-he/ju-jue-yu-yue.md): 可以針對單筆預約或是全選預約進行拒絕
- [常見FAQ](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-zong-lan/xian-shang-yu-yue-shen-he/chang-jian-faq.md)
- [人員與設備](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/ren-yuan-yu-she-bei.md)
- [人員授權 LINE 登入](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/ren-yuan-yu-she-bei/ren-yuan-shou-quan-line-deng-ru.md): 輕鬆管理帳號權限
- [刪除人員](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/ren-yuan-yu-she-bei/shan-chu-ren-yuan.md): 人事異動後刪除人員資訊
- [班表顯示設定](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/ren-yuan-yu-she-bei/ban-biao-xian-shi-she-ding.md): 調整人員是否顯示在班表、預約行事曆或是線上預約頁
- [班表](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/ban-biao.md)
- [線上預約班表模式](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/ban-biao/xian-shang-yu-yue-ban-biao-mo-shi.md): 編輯開放民眾預約的時段
- [職務](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/zhi-wu.md)
- [服務 / 療程](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/fu-wu-liao-cheng.md): 開放病患 / 顧客選擇希望預約的服務 / 療程
- [新建服務 / 療程](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/fu-wu-liao-cheng/xin-jian-fu-wu-liao-cheng.md): 服務 / 療程的建立及設定
- [預約設定](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-she-ding.md): 調整全院的線上預約設定
- [療程多預約](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-she-ding/liao-cheng-duo-yu-yue.md)
- [時段預約人數上限](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-she-ding/shi-duan-yu-yue-ren-shu-shang-xian.md): 在同一時段最多能接受多少人的預約，限制該時段的總預約數
- [服務/療程合併預約人數上限](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-she-ding/fu-wu-liao-cheng-he-bing-yu-yue-ren-shu-shang-xian.md): 控制線上預約表單中，共用人員、空間或設備的服務/療程在同一時段最多能接受多少人。
- [名詞解釋](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/ming-ci-jie-shi.md): PinMed 自費預約管理系統文件中常用的名詞
- [精準 / 模糊搜尋](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/ming-ci-jie-shi/jing-zhun-mo-hu-sou-xun.md)
- [評價邀請訊息](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/ming-ci-jie-shi/ping-jia-yao-qing-xun-xi.md)
- [預約提醒](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-ti-xing.md)
- [貼心叮嚀](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-ti-xing/tie-xin-ding-ning.md): 彈性調整不同預約項目的會員提醒事項
- [五種燈號](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/yu-yue-ti-xing/wu-zhong-deng-hao.md)
- [開始使用自費預約](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-fei-yu-yue/zi-fei-yu-yue/kai-shi-shi-yong-zi-fei-yu-yue.md): 自費預約
- [牙醫｜醫美 - 預約中心介面介紹](https://alleypin.gitbook.io/yi-dian-tong-faq/suo-you-ke-bie-jian-bao-yu-yue/ya-yi-yi-mei-yu-yue-zhong-xin-jie-mian-jie-shao.md)
- [牙醫｜醫美 - 數據儀表板](https://alleypin.gitbook.io/yi-dian-tong-faq/suo-you-ke-bie-jian-bao-yu-yue/ya-yi-yi-mei-yu-yue-zhong-xin-jie-mian-jie-shao/ya-yi-yi-mei-shu-ju-yi-biao-ban.md): 『 首頁 』 呈現多渠道預約數據儀表板，讓診所即時掌握各來源成效，一目了然！
- [燈號狀態說明](https://alleypin.gitbook.io/yi-dian-tong-faq/suo-you-ke-bie-jian-bao-yu-yue/ya-yi-yi-mei-yu-yue-zhong-xin-jie-mian-jie-shao/deng-hao-zhuang-tai-shuo-ming.md)
- [如何查看回覆狀態](https://alleypin.gitbook.io/yi-dian-tong-faq/suo-you-ke-bie-jian-bao-yu-yue/ya-yi-yi-mei-yu-yue-zhong-xin-jie-mian-jie-shao/ru-he-cha-kan-hui-fu-zhuang-tai.md)
- [單發訊息操作方式](https://alleypin.gitbook.io/yi-dian-tong-faq/suo-you-ke-bie-jian-bao-yu-yue/ya-yi-yi-mei-yu-yue-zhong-xin-jie-mian-jie-shao/dan-fa-xun-xi-cao-zuo-fang-shi.md)
- [預約通知開關設定](https://alleypin.gitbook.io/yi-dian-tong-faq/suo-you-ke-bie-jian-bao-yu-yue/ya-yi-yi-mei-yu-yue-zhong-xin-jie-mian-jie-shao/yu-yue-tong-zhi-kai-guan-she-ding.md): 可以自行開啟或關閉預約提醒自動發送功能。
- [中醫｜西醫 - 掛號中心介面介紹](https://alleypin.gitbook.io/yi-dian-tong-faq/suo-you-ke-bie-jian-bao-yu-yue/zhong-yi-xi-yi-gua-hao-zhong-xin-jie-mian-jie-shao.md)
- [中醫｜西醫｜翔評純自費 - 數據儀表板](https://alleypin.gitbook.io/yi-dian-tong-faq/suo-you-ke-bie-jian-bao-yu-yue/zhong-yi-xi-yi-gua-hao-zhong-xin-jie-mian-jie-shao/zhong-yi-xi-yi-xiang-ping-chun-zi-fei-shu-ju-yi-biao-ban.md): 『 首頁 』 呈現多渠道預約數據儀表板，讓診所即時掌握各來源成效，一目了然！
- [LINE 預約流程介面更新](https://alleypin.gitbook.io/yi-dian-tong-faq/suo-you-ke-bie-jian-bao-yu-yue/zhong-yi-xi-yi-gua-hao-zhong-xin-jie-mian-jie-shao/line-yu-yue-liu-cheng-jie-mian-geng-xin.md)
- [預約設定](https://alleypin.gitbook.io/yi-dian-tong-faq/suo-you-ke-bie-jian-bao-yu-yue/zhong-yi-xi-yi-gua-hao-zhong-xin-jie-mian-jie-shao/yu-yue-she-ding.md)
- [燈號狀態、篩選欄位說明](https://alleypin.gitbook.io/yi-dian-tong-faq/suo-you-ke-bie-jian-bao-yu-yue/zhong-yi-xi-yi-gua-hao-zhong-xin-jie-mian-jie-shao/deng-hao-zhuang-tai-shai-xuan-lan-wei-shuo-ming.md)
- [發送預約提醒](https://alleypin.gitbook.io/yi-dian-tong-faq/suo-you-ke-bie-jian-bao-yu-yue/zhong-yi-xi-yi-gua-hao-zhong-xin-jie-mian-jie-shao/fa-song-yu-yue-ti-xing.md)
- [預約回覆狀態](https://alleypin.gitbook.io/yi-dian-tong-faq/suo-you-ke-bie-jian-bao-yu-yue/zhong-yi-xi-yi-gua-hao-zhong-xin-jie-mian-jie-shao/yu-yue-hui-fu-zhuang-tai.md)
- [發送刪除通知](https://alleypin.gitbook.io/yi-dian-tong-faq/suo-you-ke-bie-jian-bao-yu-yue/zhong-yi-xi-yi-gua-hao-zhong-xin-jie-mian-jie-shao/fa-song-shan-chu-tong-zhi.md): 從病歷系統上刪除病患的預約後，可以從掛號中心發送刪除通知
- [會員介面介紹](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao.md)
- [會員資訊頁面](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao/hui-yuan-zi-xun-ye-mian.md)
- [「綁定狀態」、「發送管道」顯示方式](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao/hui-yuan-zi-xun-ye-mian/bang-ding-zhuang-tai-fa-song-guan-dao-xian-shi-fang-shi.md): 顯示方式2023/3/6修訂
- [家人綁定在相同的 LINE 上，呈現的會員方式](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao/hui-yuan-zi-xun-ye-mian/jia-ren-bang-ding-zai-xiang-tong-de-line-shang-cheng-xian-de-hui-yuan-fang-shi.md): 呈現的會員方式
- [病患在病歷系統預約後加入好友的呈現方式](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao/hui-yuan-zi-xun-ye-mian/bing-huan-zai-bing-li-xi-tong-yu-yue-hou-jia-ru-hao-you-de-cheng-xian-fang-shi.md): 如果病患還沒綁定前已經先有預約資料進入診所，後來病患綁定診所後，兩筆資料會整合嗎？病患在病歷系統預約後加入好友的呈現方式
- [電話號碼綁定呈現方式](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao/hui-yuan-zi-xun-ye-mian/dian-hua-hao-ma-bang-ding-cheng-xian-fang-shi.md)
- [會員個人資訊頁](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao/hui-yuan-zi-xun-ye-mian/hui-yuan-ge-ren-zi-xun-ye.md): 檢視與編輯會員資訊
- [所以會員可能是只綁定，而不一定是病患？](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao/hui-yuan-zi-xun-ye-mian/suo-yi-hui-yuan-ke-neng-shi-zhi-bang-ding-er-bu-yi-ding-shi-bing-huan.md)
- [「自定義名稱」、「LINE」、「HIS」分別代表什麼意思？](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao/hui-yuan-zi-xun-ye-mian/zi-ding-yi-ming-cheng-linehis-fen-bie-dai-biao-shen-mo-yi-si.md)
- [「個案追蹤」那一個欄位是什麼？](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao/hui-yuan-zi-xun-ye-mian/ge-an-zhui-zong-na-yi-ge-lan-wei-shi-shen-mo.md)
- [個案追蹤活動歷程](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao/hui-yuan-zi-xun-ye-mian/ge-an-zhui-zong-huo-dong-li-cheng.md)
- [新增/編輯會員](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao/xin-zeng-bian-ji-hui-yuan.md)
- [為什麼我在新增或編輯會員後，會說「請確認日期格式是否正確」？](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao/xin-zeng-bian-ji-hui-yuan/wei-shen-mo-wo-zai-xin-zeng-huo-bian-ji-hui-yuan-hou-hui-shuo-qing-que-ren-ri-qi-ge-shi-shi-fou-zhen.md)
- [為什麼我在新增或編輯會員後，會說「請確認身分證字號格式是否正確」？](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao/xin-zeng-bian-ji-hui-yuan/wei-shen-mo-wo-zai-xin-zeng-huo-bian-ji-hui-yuan-hou-hui-shuo-qing-que-ren-shen-fen-zheng-zi-hao-ge.md)
- [為什麼我依照會員名單格式範例上傳後，有效人數為 0？](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao/xin-zeng-bian-ji-hui-yuan/wei-shen-mo-wo-yi-zhao-hui-yuan-ming-dan-ge-shi-fan-li-shang-chuan-hou-you-xiao-ren-shu-wei-0.md)
- [上傳會員名單後出現的「有效人數」是什麼意思？](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao/xin-zeng-bian-ji-hui-yuan/wei-shen-mo-wo-yi-zhao-hui-yuan-ming-dan-ge-shi-fan-li-shang-chuan-hou-you-xiao-ren-shu-wei-0/shang-chuan-hui-yuan-ming-dan-hou-chu-xian-de-you-xiao-ren-shu-shi-shen-mo-yi-si.md)
- [合併會員資料](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/hui-yuan-jie-mian-jie-shao/he-bing-hui-yuan-zi-liao.md): 資料點擊側邊欄【會員管理】進入【會員】頁面，依照下方步驟操作，即可完成會員資料合併。
- [標籤介面介紹](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/biao-qian-jie-mian-jie-shao.md)
- [如何新增時效性標籤](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/biao-qian-jie-mian-jie-shao/ru-he-xin-zeng-shi-xiao-xing-biao-qian.md): 如何新增時效性標籤
- [如何新增年齡標籤](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/biao-qian-jie-mian-jie-shao/ru-he-xin-zeng-nian-ling-biao-qian.md): 指定的年齡區間建立為標籤，並依照會員的生日自動判定
- [貼標籤步驟](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/biao-qian-jie-mian-jie-shao/tie-biao-qian-bu-zhou.md)
- [標籤連動個案追蹤](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/biao-qian-jie-mian-jie-shao/biao-qian-lian-dong-ge-an-zhui-zong.md)
- [展望病歷系統](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/biao-qian-jie-mian-jie-shao/zhan-wang-bing-li-xi-tong.md): 深度與病歷系統整合之應用
- [展望自動化標籤功能](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/biao-qian-jie-mian-jie-shao/zhan-wang-bing-li-xi-tong/zhan-wang-zi-dong-hua-biao-qian-gong-neng.md): 協助診所快速連動看診後標籤
- [查詢標籤名單](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/biao-qian-jie-mian-jie-shao/cha-xun-biao-qian-ming-dan.md)
- [如何針對特定一位會員貼標籤？](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/biao-qian-jie-mian-jie-shao/cha-xun-biao-qian-ming-dan/ru-he-zhen-dui-te-ding-yi-wei-hui-yuan-tie-biao-qian.md)
- [建立標籤步驟](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/biao-qian-jie-mian-jie-shao/jian-li-biao-qian-bu-zhou.md)
- [我想根據今天看診的病患貼標籤](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/biao-qian-jie-mian-jie-shao/wo-xiang-gen-ju-jin-tian-kan-zhen-de-bing-huan-tie-biao-qian.md)
- [分眾介面介紹](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/fen-zhong-jie-mian-jie-shao.md)
- [建立分眾步驟](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/fen-zhong-jie-mian-jie-shao/jian-li-fen-zhong-bu-zhou.md)
- [「預估分眾人數」內數字代表其意思](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/fen-zhong-jie-mian-jie-shao/jian-li-fen-zhong-bu-zhou/yu-gu-fen-zhong-ren-shu-nei-shu-zi-dai-biao-qi-yi-si.md): 其2023/3/6修訂
- [自動更新分眾列表人數](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/fen-zhong-jie-mian-jie-shao/jian-li-fen-zhong-bu-zhou/zi-dong-geng-xin-fen-zhong-lie-biao-ren-shu.md)
- [判斷群發使用 LINE 或是簡訊渠道之功能](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/fen-zhong-jie-mian-jie-shao/jian-li-fen-zhong-bu-zhou/pan-duan-qun-fa-shi-yong-line-huo-shi-jian-xun-qu-dao-zhi-gong-neng.md): 群發使用或是簡訊渠道之功能2023/3/6修訂
- [如何設定「符合30歲以上的女性」](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/fen-zhong-jie-mian-jie-shao/jian-li-fen-zhong-bu-zhou/ru-he-she-ding-fu-he-30-sui-yi-shang-denxing.md): 如何符合的
- [可以新增幾個標籤到分眾的條件內？](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/fen-zhong-jie-mian-jie-shao/jian-li-fen-zhong-bu-zhou/ke-yi-xin-zeng-ji-ge-biao-qian-dao-fen-zhong-de-tiao-jian-nei.md)
- [會有「排除」的條件可以使用嗎？](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/fen-zhong-jie-mian-jie-shao/jian-li-fen-zhong-bu-zhou/hui-you-pai-chu-de-tiao-jian-ke-yi-shi-yong-ma.md)
- [有辦法看到每個分眾內含的名單嗎？](https://alleypin.gitbook.io/yi-dian-tong-faq/hui-yuan-guan-li/fen-zhong-jie-mian-jie-shao/jian-li-fen-zhong-bu-zhou/you-ban-fa-kan-dao-mei-ge-fen-zhong-nei-han-de-ming-dan-ma.md)
- [訊息範本庫](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/xun-xi-fan-ben-ku.md)
- [「編輯類別」應用](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/xun-xi-fan-ben-ku/bian-ji-lei-bie-ying-yong.md)
- [如何新增類別？](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/xun-xi-fan-ben-ku/bian-ji-lei-bie-ying-yong/ru-he-xin-zeng-lei-bie.md)
- [如何編輯/刪除類別？](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/xun-xi-fan-ben-ku/bian-ji-lei-bie-ying-yong/ru-he-bian-ji-shan-chu-lei-bie.md)
- [建立「群發訊息」範本](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/xun-xi-fan-ben-ku/jian-li-qun-fa-xun-xi-fan-ben.md)
- [使用群發訊息](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/xun-xi-fan-ben-ku/jian-li-qun-fa-xun-xi-fan-ben/shi-yong-qun-fa-xun-xi.md)
- [建立「個案追蹤」範本](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/xun-xi-fan-ben-ku/jian-li-ge-an-zhui-zong-fan-ben.md): 個案追蹤
- [訊息內容設定](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/xun-xi-fan-ben-ku/jian-li-ge-an-zhui-zong-fan-ben/xun-xi-nei-rong-she-ding.md)
- [設定個案追蹤發送訊息](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/xun-xi-fan-ben-ku/jian-li-ge-an-zhui-zong-fan-ben/she-ding-ge-an-zhui-zong-fa-song-xun-xi.md)
- [如何建立多則個案追蹤](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/xun-xi-fan-ben-ku/jian-li-ge-an-zhui-zong-fan-ben/ru-he-jian-li-duo-ze-ge-an-zhui-zong.md): 如果要設定補骨後 3 小時傳一次訊息，補骨後 48 小時再傳一次，要怎麼處理？如何建立多則個案追蹤
- [訊息設定的限制](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/xun-xi-fan-ben-ku/xun-xi-she-ding-de-xian-zhi.md)
- [建立的範本種類](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/xun-xi-fan-ben-ku/jian-li-de-fan-ben-zhong-lei.md)
- [群發訊息](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/qun-fa-xun-xi.md)
- [設定發送條件](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/qun-fa-xun-xi/she-ding-fa-song-tiao-jian.md)
- [設定發送時間](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/qun-fa-xun-xi/she-ding-fa-song-shi-jian.md)
- [常見FAQ](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/qun-fa-xun-xi/chang-jian-faq.md)
- [已排程的訊息，可以更改嗎？](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/qun-fa-xun-xi/chang-jian-faq/yi-pai-cheng-de-xun-xi-ke-yi-geng-gai-ma.md)
- [貼好標籤後，為何沒有可選擇的篩選條件？](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/qun-fa-xun-xi/chang-jian-faq/tie-hao-biao-qian-hou-wei-he-mei-you-ke-xuan-ze-de-shai-xuan-tiao-jian.md)
- [設定的分眾中，若有特定患者不想發送，可以移除嗎？](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/qun-fa-xun-xi/chang-jian-faq/she-ding-de-fen-zhong-zhong-ruo-you-te-ding-huan-zhe-bu-xiang-fa-song-ke-yi-yi-chu-ma.md)
- [已發送的群發可以隱藏或是刪除紀錄嗎？](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/qun-fa-xun-xi/chang-jian-faq/yi-fa-song-de-qun-fa-ke-yi-yin-cang-huo-shi-shan-chu-ji-lu-ma.md)
- [若患者有取消預約，還會被用預約日期篩選到嗎？](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/qun-fa-xun-xi/chang-jian-faq/ruo-huan-zhe-you-qu-xiao-yu-yue-huan-hui-bei-yong-yu-yue-ri-qi-shai-xuan-dao-ma.md)
- [建立排程訊息為什麼沒辦法檢視發送名單？](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/qun-fa-xun-xi/chang-jian-faq/jian-li-pai-cheng-xun-xi-wei-shen-mo-mei-ban-fa-jian-shi-fa-song-ming-dan.md)
- [同一天幫病患建立了兩筆預約，預約日期篩選會篩選到幾次？](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/qun-fa-xun-xi/chang-jian-faq/tong-yi-tian-bang-bing-huan-jian-li-le-liang-bi-yu-yue-yu-yue-ri-qi-shai-xuan-hui-shai-xuan-dao-ji-c.md)
- [檢視發送名單時可以搜尋特定病患嗎？](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/qun-fa-xun-xi/chang-jian-faq/jian-shi-fa-song-ming-dan-shi-ke-yi-sou-xun-te-ding-bing-huan-ma.md)
- [如何修改草稿訊息內容？](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/qun-fa-xun-xi/chang-jian-faq/ru-he-xiu-gai-cao-gao-xun-xi-nei-rong.md): 草稿
- [個案追蹤](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/ge-an-zhui-zong.md): 精準推播個人化訊息，透過建立訊息範本，讓各項療程特殊患者 / 客人的追蹤與關懷更容易、有效率 ！
- [啟用個案追蹤流程](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/ge-an-zhui-zong/qi-yong-ge-an-zhui-zong-liu-cheng.md): 個案追蹤活動的建立
- [設定指定日期追蹤](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/ge-an-zhui-zong/she-ding-zhi-ding-ri-qi-zhui-zong.md): 設定
- [牙醫洗牙、塗氟｜個案追蹤](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/ge-an-zhui-zong/ya-yi-xi-ya-tu-fu-ge-an-zhui-zong.md): 牙醫洗牙/塗氟名單可以於病歷中系統下載後匯入後台，套用上符合的個案追蹤，即可以追蹤會員下次療程時間！
- [Copy of 牙醫洗牙個案追蹤](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/ge-an-zhui-zong/copy-of-ya-yi-xi-ya-ge-an-zhui-zong.md): 牙醫洗牙可以將各名單編輯後匯入後台，套用上符合的個案追蹤，即可以大筆的追蹤會員下次療程時間！
- [設定個案追蹤發送時間](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/ge-an-zhui-zong/she-ding-ge-an-zhui-zong-fa-song-shi-jian.md): 個案
- [啟用個案追蹤步驟](https://alleypin.gitbook.io/yi-dian-tong-faq/xun-xi-zhong-xin/ge-an-zhui-zong/qi-yong-ge-an-zhui-zong-bu-zhou.md): 啟用
- [評價設定](https://alleypin.gitbook.io/yi-dian-tong-faq/ping-jia-she-ding/ping-jia-she-ding.md)
- [手動發送評價](https://alleypin.gitbook.io/yi-dian-tong-faq/ping-jia-she-ding/ping-jia-she-ding/shou-dong-fa-song-ping-jia.md): 評價發送頁面可以查看四天內已掛號 (輸入) 名單
- [訊息用量查看](https://alleypin.gitbook.io/yi-dian-tong-faq/ping-jia-she-ding/ping-jia-she-ding/xun-xi-yong-liang-cha-kan.md): 可於 Dashboard 右上角查看 LINE 訊息用量＆簡訊剩餘則數
- [新增黑名單](https://alleypin.gitbook.io/yi-dian-tong-faq/ping-jia-she-ding/ping-jia-she-ding/xin-zeng-hei-ming-dan.md)
- [短網址進階版設定](https://alleypin.gitbook.io/yi-dian-tong-faq/xing-xiao-gong-ju/duan-wang-zhi-jin-jie-ban-she-ding.md): 此功能可協助更精準掌握點擊成效。
- [自動回應訊息](https://alleypin.gitbook.io/yi-dian-tong-faq/zi-dong-hui-ying-xun-xi/zi-dong-hui-ying-xun-xi.md): 可以在自動回應訊息頁面，自行調整 LINE 官方帳號上的內容。
- [整合中心](https://alleypin.gitbook.io/yi-dian-tong-faq/zheng-he-zhong-xin/zheng-he-zhong-xin.md)
- [Google 日曆](https://alleypin.gitbook.io/yi-dian-tong-faq/zheng-he-zhong-xin/zheng-he-zhong-xin/google-ri-li.md): 預約資訊輕鬆串接 Google 日曆！
- [Google 預約](https://alleypin.gitbook.io/yi-dian-tong-faq/zheng-he-zhong-xin/zheng-he-zhong-xin/google-yu-yue.md): 開放民眾在 Google 商家進行預約！
- [四種預約導入方式](https://alleypin.gitbook.io/yi-dian-tong-faq/zheng-he-zhong-xin/zheng-he-zhong-xin/google-yu-yue/si-zhong-yu-yue-dao-ru-fang-shi.md)
- [AlleyPin Notify](https://alleypin.gitbook.io/yi-dian-tong-faq/zheng-he-zhong-xin/zheng-he-zhong-xin/alleypin-notify.md): 民眾線上預約後，自動化通知院所人員
- [\[串接合作\]威力德生醫（優品檢驗所）｜LINE 檢驗報告查閱功能](https://alleypin.gitbook.io/yi-dian-tong-faq/zheng-he-zhong-xin/zheng-he-zhong-xin/chuan-jie-he-zuo-wei-li-de-sheng-yi-you-pin-jian-yan-suo-line-jian-yan-bao-gao-cha-yue-gong-neng.md)
- [全新上線｜AI Agent 自動化聊天室回覆](https://alleypin.gitbook.io/yi-dian-tong-faq/ai-agent/quan-xin-shang-xian-ai-agent-zi-dong-hua-liao-tian-shi-hui-fu.md): ※ 若尚未開通本功能，將不會顯示相關設定畫面；如需開通，請洽客服同仁協助。
- [知識庫管理](https://alleypin.gitbook.io/yi-dian-tong-faq/ai-agent/quan-xin-shang-xian-ai-agent-zi-dong-hua-liao-tian-shi-hui-fu/zhi-shi-ku-guan-li.md): 診所知識庫上傳的地方，以及更新知識庫之處。
- [如何在 LINE OA 登入 AI](https://alleypin.gitbook.io/yi-dian-tong-faq/ai-agent/quan-xin-shang-xian-ai-agent-zi-dong-hua-liao-tian-shi-hui-fu/ru-he-zai-line-oa-deng-ru-ai.md)
- [聊天室單獨關閉 AI Agent](https://alleypin.gitbook.io/yi-dian-tong-faq/ai-agent/quan-xin-shang-xian-ai-agent-zi-dong-hua-liao-tian-shi-hui-fu/liao-tian-shi-dan-du-guan-bi-ai-agent.md): 此功能適用於已啟用 AI Agent 的情況下，可針對特定聊天室單獨關閉 AI 自動回覆，避免影響其他聊天室的正常運作。
- [歡迎詞｜範本](https://alleypin.gitbook.io/yi-dian-tong-faq/ai-agent/quan-xin-shang-xian-ai-agent-zi-dong-hua-liao-tian-shi-hui-fu/huan-ying-ci-fan-ben.md): 迎詞｜啟用 AI Agent 全域後，系統於每次開啟權域開關的首次皆會發送此介紹訊息，若從未關閉過 AI Agent 每晚 12 點時則會重新啟動歡迎詞。
- [提示詞｜範本](https://alleypin.gitbook.io/yi-dian-tong-faq/ai-agent/quan-xin-shang-xian-ai-agent-zi-dong-hua-liao-tian-shi-hui-fu/ti-shi-ci-fan-ben.md): ｜範本可用於指示 AI 的回覆或是下指令給 AI，或即時補充診所相關知識內容。
- [LINE OA 揮手功能出現條件說明](https://alleypin.gitbook.io/yi-dian-tong-faq/ai-agent/quan-xin-shang-xian-ai-agent-zi-dong-hua-liao-tian-shi-hui-fu/line-oa-hui-shou-gong-neng-chu-xian-tiao-jian-shuo-ming.md): 此「揮手」功能可協助診所在重新開啟 LINE OA 聊天時，快速辨識並優先選擇需要回覆的對話。
- [AI 數據觀測](https://alleypin.gitbook.io/yi-dian-tong-faq/ai-agent/quan-xin-shang-xian-ai-agent-zi-dong-hua-liao-tian-shi-hui-fu/ai-shu-ju-guan-ce.md): 數據觀測
- [如何編輯雲端知識庫](https://alleypin.gitbook.io/yi-dian-tong-faq/ai-agent/quan-xin-shang-xian-ai-agent-zi-dong-hua-liao-tian-shi-hui-fu/ru-he-bian-ji-yun-duan-zhi-shi-ku.md): 知識庫是診所的核心資料中心，可集中記錄診所相關資訊，讓 AI 在回覆客戶時能依據這些內容提供更準確、符合診所需求的回應。
- [群發功能的使用方式](https://alleypin.gitbook.io/yi-dian-tong-faq/group-message/qun-fa-gong-neng-de-shi-yong-fang-shi.md): 群發功能
- [群發功能的限制](https://alleypin.gitbook.io/yi-dian-tong-faq/group-message/qun-fa-gong-neng-de-xian-zhi.md)
- [若在建立群發時選擇已建立的範本，可以更改部分內容嗎？](https://alleypin.gitbook.io/yi-dian-tong-faq/group-message/qun-fa-gong-neng-de-xian-zhi/ruo-zai-jian-li-qun-fa-shi-xuan-ze-yi-jian-li-de-fan-ben-ke-yi-geng-gai-bu-fen-nei-rong-ma.md)
- [個案追蹤的範本跟群發的範本可以共用嗎？](https://alleypin.gitbook.io/yi-dian-tong-faq/group-message/qun-fa-gong-neng-de-xian-zhi/ge-an-zhui-zong-de-fan-ben-gen-qun-fa-de-fan-ben-ke-yi-gong-yong-ma.md)
- [牙醫｜醫美手機驗證](https://alleypin.gitbook.io/yi-dian-tong-faq/shou-ji-yan-zheng/ya-yi-yi-mei-shou-ji-yan-zheng.md)
- [中醫｜西醫手機驗證](https://alleypin.gitbook.io/yi-dian-tong-faq/shou-ji-yan-zheng/zhong-yi-xi-yi-shou-ji-yan-zheng.md)
- [會員管理](https://alleypin.gitbook.io/yi-dian-tong-faq/ge-an-zhui-zong-gong-neng-beta/hui-yuan-guan-li.md): 會員管理
- [分眾](https://alleypin.gitbook.io/yi-dian-tong-faq/ge-an-zhui-zong-gong-neng-beta/fen-zhong.md): 分眾
- [個案追蹤範本](https://alleypin.gitbook.io/yi-dian-tong-faq/ge-an-zhui-zong-gong-neng-beta/ge-an-zhui-zong-fan-ben.md): 個案追蹤範本
- [如果我已經有建立好特定類別 A ， A 裡面也建立了多個範本，然後我再到「編輯類別」中將 A 刪除的話，原本屬於 A 類別的範本會怎麼樣呢？](https://alleypin.gitbook.io/yi-dian-tong-faq/ge-an-zhui-zong-gong-neng-beta/ge-an-zhui-zong-fan-ben/ru-guo-wo-yi-jing-you-jian-li-hao-te-ding-lei-bie-a-a-li-mian-ye-jian-li-le-duo-ge-fan-ben-ran-hou-w.md)
- [如何設定發送流程？](https://alleypin.gitbook.io/yi-dian-tong-faq/ge-an-zhui-zong-gong-neng-beta/ge-an-zhui-zong-fan-ben/ru-he-she-ding-fa-song-liu-cheng.md)
- [訊息設定的限制](https://alleypin.gitbook.io/yi-dian-tong-faq/ge-an-zhui-zong-gong-neng-beta/xun-xi-she-ding-de-xian-zhi.md)
- [Import and Update Dental Cleaning List](https://alleypin.gitbook.io/yi-dian-tong-faq/import-and-update-dental-cleaning-list.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on a page URL with the `ask` query parameter:
```
GET https://alleypin.gitbook.io/yi-dian-tong-faq/1.talk-yi-dian-tong-fu-wu-jie-shao.md?ask=<question>
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.